The cards below are planning tiers, not a promise that every integration or regulated workflow is included. Standard setup, recurring service, usage, and custom implementation stay separate so the proposal is understandable.
Price the outcome.
Start with a clear monthly service tier. Usage is connected talk time, not a vague unlimited promise. Your phone number becomes a customer asset — it answers, captures every request, and builds a record of what your customers ask.
Launch
For a focused first workflow.
- One dedicated phone number
- Call answering, message capture, and summaries
- Business knowledge base
- Usage alerts at 80% and 100%
- On-site voice agent with page navigation — [CONFIRM: included tier]
Growth
For a growing team with more routing.
- Everything in Launch
- Appointment-intent handling
- Transfer and escalation rules
- One standard connector
- Guided configuration
- Transcript insights
- On-site voice agent with page navigation — [CONFIRM: included tier]
A 2016 study of 85 businesses reported that 62% of calls went unanswered. Read the source.
Talk through this tierScale
For higher-volume or more governed operations.
- Everything in Growth
- Advanced routing and QA reporting
- Up to three standard connectors
- Priority support
- API/webhook access
- Custom governance
- On-site voice agent with page navigation — [CONFIRM: included tier]
Custom Build
For complex, multi-team workflows that need a tailored voice operation.
- Everything in Scale
- Custom inbound qualification and multi-step intake
- Outbound campaigns for reminders, recalls, follow-ups, and reactivation
- Multiple agents, languages, numbers, and business locations
- Calendar, CRM, webhook, email, and SMS orchestration
- Advanced transfer, escalation, compliance, and approval rules
- Dedicated knowledge architecture, analytics, QA, and optimization
- Launch plan, training, and ongoing strategic support
Minutes: connected talk time — the actual conversation, not rings or missed attempts.
Usage: overage is opt-in with a customer-controlled hard cap. When the included minutes or cap is reached, the business must confirm whether calls forward to an existing number or move to message capture.
Setup: self-serve Launch has no setup fee. Assisted implementation is quoted separately.
Access: Visitors can ask questions and move through your site by voice — helpful for blind and low-vision visitors, and anyone who'd rather listen than read.
Positioning: Built for businesses that want to stop missing calls and grow — working alongside the people you already have, not replacing them.
Credibility: Where we cite a number, we link the source.
Every business is different. Let’s build your agent.
Call the number or request a time to talk. We’ll shape the voice experience around your calls, customers, approved information, scheduling, intake, follow-up, and human handoff rules.